Director of Housing Management

Posting Date: March 6, 2012

Closing Date: Open until filled

Reports To: Executive Director

Hours: Exempt/Full time (40 hours/week) Including some evenings and weekends.

Pay Range: DOE

Benefits: Medical, Dental, Life/Disability, Pension, Vacation, Sick

Overview of Position: The The Low Income Housing Institute (LIHI) is a private, non-profit housing development, property management and advocacy agency which provides affordable housing to low-income families, seniors, homeless people and those with special needs. LIHI has developed over 1,700 low-income housing units in Western Washington and is one of the largest and most active non-profit housing agencies in the state. LIHI currently owns 46 buildings and employs over 40 staff in the Property Management Division. In a number of our buildings, LIHI has implemented a mutual housing/resident management model where residents participate actively in community building and undertake management and maintenance responsibilities. The Director of Housing Management is a key senior management position which oversees all LIHI properties and commercial spaces. The agency is experiencing growth in both the development of new properties and the number of units under management.  

Primary Responsibilities:

  • Responsible for property management for all LIHI owned buildings and properties.
  • Provide leadership to Housing Management Division staff and build a cohesive team.
  • Supervise Area Managers, compliance and administrative staff.  Monitor supervision of onsite and all other Property Management staff.
  • Oversee operations of LIHI projects including asset management, property management functions, marketing and leasing, compliance and reporting.
  • Oversee all aspects of commercial storefront planning and leasing.
  • Prepare and monitor annual project operating and capital budgets.
  • Prepare regular project status reports to the Executive Director and Board of Directors, and oversee preparation of all compliance and program reports to governmental agencies, investors and lenders.
  • Develop and maintain property and financial management systems, and policies and procedures with staff.  Recommend policies to improve management and operations.  
  • Develop annual property management work program, coordinate semi-annual inspections, and provide leadership and vision for long-range strategic plan.
  • Work with Supportive Services Manager to expand social and supportive services to residents.
  •  Participate in project planning with Housing Development Department in areas such as program planning and design for new projects, providing support in community relations, relocation planning, and developing new operating budgets and management plans.
  • Communicate regularly and effectively with the CFO on financial operations.
  • Assist in fundraising, soliciting in-kind resources, and community outreach efforts.
  • Participate in organizational planning with Executive Director and other division directors.
  • Supervise and train housing management and maintenance staff in compliance procedures relating to the physical buildings, tenant qualifications, and record-keeping.
  • Establish and maintain positive working relationships with external agencies—HUD, city, county and state officials, community groups, etc.—in relation to property management issues.
  • Handle other duties as assigned by the Executive Director.

Required Qualifications:  

  • Minimum of five years of experience at a senior management level in residential property management, facilities management, or housing programs and services.
  • Strong management, team-building and interpersonal skills.
  • Excellent verbal and written communication skills.
  • Ability to work with people of diverse economic, social and ethnic backgrounds.
  • Commitment to and interest in housing very low-income and homeless people and working with housing and human services.
  • Demonstrated ability to develop and implement new policies and procedures and to manage operations in a growth mode.  
  • Familiarity with commercial leasing and management and/or property development.
  • Knowledge of tax credit properties, Section 8, and HUD regulations.
  • Strong administrative, organizational and financial management skills.
  • Familiarity with building maintenance systems.
  • Proficient with computer systems.
  • Knowledge of landlord-tenant law and procedures.
  • Must have a car. Must have a safe driving record. Must provide proof in current automobile insurance.

Preferred Qualifications:  


  • Certification from Institute of Real Estate Management.
  • Experience with and knowledge of government housing programs and regulatory requirements.
  • Familiarity with supportive housing program for homeless households.
  • Experience in community relations and/or public relations.
  • Familiarity with King County and surrounding communities.

If interested in this position please submit a cover letter and resume. All application materials should be mailed, faxed, or dropped off in person to:

The Low Income Housing Institute
Attn: Human Resources
2407 1st Avenue, Suite 200
Seattle, WA 98121
Fax: (206) 443-9851
Or e-mail to

The Low Income Housing Institute is an equal opportunity employer. Qualified women and minorities are encouraged to apply.